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Our Services and Solutions
Our streamlined BPO and IT solutions are designed to address any business need. For Customer Experience Management, our Contact Center Solutions can streamline both voice and non-voice interactions. For Payroll Services, we assemble topnotch payroll processors to efficiently deliver solutions to your business needs.
Our solutions are designed to be economical, yet practical. Learn more about these services below:
The Contact Center is the main point from which all customer engagements are managed. It is the connection between the customers and the business owners. It includes various types of customer contact including: inbound, outbound, email, chat, and SMS.
Payroll processing is an extremely time-consuming task that needs a lot of effort and patience.
Building an effective finance function is key for any organization. Financial executives and business owners are facing more challenges to improve their finance function due to the ever changing global market. They continue to seek process improvements and reduce cost to achieve high performance business results.
Tired of investing and dealing with file cabinets or off-site storage? Process Synergy offers Document Scanning and Imaging Services that transforms your documents into text digital images. Your documents can be digitally filed into a centralized online storage system solution. This service will not only save space but it will also help save time by finding the documents sooner.
Our commitment is to make sure that we place the right number of people at the right time with the right set of skills. We specialize in optimizing manpower in accordance with set budget without sacrificing quality.
In the service industry, particularly the BPO space, Team member Development is one of the key pillars of profit, employee engagement, customer retention, and customer satisfaction. This is evident when we see huge growth spurts from service sectors from either fortune 500 or top local companies. They have one thing in common, an extensive program to educate and train their top talents.
The preferred company to work for
Guided by our core values of integrity, passion for teamwork, success, respect for people, innovativeness, customer focus and social responsibility, we are today in the midst of an unprecedented expansion program that will weave our products and services even tightly in the fabric of everyday life. We are looking for people who share our values, possess a high-level of initiative and responsibility to join us on this journey. We offer attractive opportunities for career development.
Our Affiliates 2
Process Synergy (PROSYNC) is a subsidiary of SMITS Inc., the IT company of San Miguel Corporation. San Miguel is the largest publicly listed food, beverage and packaging company in Southeast Asia as well as the Philippines' largest corporation in terms of revenue, with over 17,000 employees in over 100 major facilities throughout the Asia-Pacific region.
We take pride of being part of the SAN MIGUEL GROUP.
